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Here are some of the common questions our patients ask and a few that are sometimes on their mind but they don’t want to ask…

Please feel free to peruse our frequently asked questions below to empower yourself with important knowledge concerning your smile.

Payment Plans

Payment Options

At Nick SheptoohaDental Practice, we believe your teeth are one of your best assets. You use them to communicate, to eat, to show your emotions, for hundreds of different things every day and keeping them healthy and clean is important. We also understand that dental care can be expensive and this is why we strive to offer as many payment options as possible so you can receive the high-quality dental care you need without worrying about the cost.


HICAPS is an easy way to claim on your dental care through a private health fund. At reception, we simply swipe your health fund card into the HICAPS terminal and enter your claim details. In seconds, the whole transaction is processed! With HICAPS, your claim is processed quickly and easily, so all you have to pay is the gap amount.


Denticare is a completely automated payment plan system designed to collect treatment fees through a nominated account, including credit card accounts. Offering a flexible payment plan of up to 6 months, this system means you get treatment now and pay later. Simply pay 20 per cent on the day and then pay off the treatment in weekly, fortnightly or monthly instalments.

Other options

At Nick Sheptooha, we are proud to provide our clients with the freedom to achieve the perfect grin without stressing over cost. We do this through various payment plans and finance options, including those covered above. For more information, or to enquire about another solution, head to our contact page.


Why is it important to maintain dental health?

Maintaining your teeth and gums as you age is an important step in sustaining your general health and well-being.

Whilst exercising, eating right and regular health checks are important – looking after your teeth and gums is also essential. Good dental health will help you to lead a long, happy and healthy life.

How can I maintain my smile as I age?

Routine visits to your are important…

By visiting the dentist every 6 months for a thorough examination and clean, it will enable us to detect any dental problems early and limit the extent of the problem. It is also essential to brush at least twice each day (after breakfast and dinner) and floss once a day. This will help to prevent decay and gum disease. Speak with our team during your next visit, for more information on preventive care and hygiene.

What can I do to improve the health and appearance of my smile?

If your teeth become damaged, lost, or simply worn over time, there are a number of treatment options available.

If teeth are lost, then dental implants, dentures or bridges may be an option for you. If a tooth needs rebuilding, then crowns, inlays or onlays could be the solution. For cosmetic changes, tooth whitening, veneers and bonding are amongst some of the treatments that you could consider. During your initial consultation, we will evaluate your dental condition and work with you to determine the best treatment option for your individual situation.

What are the main benefits of dental treatment?

Achieving optimal dental health has the power to change your life for the better.

Just a few of the areas that may be improved with dental treatment include:


  • Confidence and self-esteem
  • Oral health and general well-being
  • Facial appearance
  • Comfort
  • Speech
  • Dietary habits
Why do teeth seem to darken when people age?

Teeth may seem to darken as plaque can build up faster and in larger amounts as we age.

Staining from coffee, tea, soft drinks, certain medications and smoking can also occur. Changes in dentin may cause teeth to appear a little darker as well.

What is cosmetic dentistry?

Cosmetic dentistry is the ultimate mixture of art and dental science.

These cosmetic procedures aim to create beautiful, aesthetically pleasing smiles; utilising the latest restorative technologies and materials.

Who is a candidate for cosmetic dentistry treatment?

Previously, little could be done to attain the smile you always dreamed of.

The treatments available to treat chipped, stained or crooked teeth were limited. Today, with the vast range of cosmetic dentistry treatments available, every smile can be aesthetically enhanced.

What is the most popular cosmetic dentistry treatment undergone by patients?

ZOOM! Tooth Whitening is probably the most popular cosmetic procedure available today.

This is because tooth whitening can be the quickest, most effective way to enhance the appearance of your smile. Lightening teeth 8 to 10 shades within just one consultation, ZOOM! can transform the effects of ageing and discolouration.

Is whitening safe?

Extensive research and clinical studies indicate that whitening teeth under the supervision of a dentist is safe.

In fact, the dental community considers whitening the safest cosmetic dental procedure available. As with any tooth whitening product, ZOOM! is not recommended for children under 13 years of age and pregnant or lactating women.

What are some of the results cosmetic dentistry treatment can achieve?

We utilise cosmetic dentistry to help solve a number of dental issues…

The art of cosmetic dentistry through advanced treatment can resolve a number of dental issues including:


  • Rejuvenate discoloured/stained teeth
  • Close gaps between teeth
  • Reduce the over-crowded nature of teeth
  • Straighten overlapping or crooked teeth
  • Cover chips
  • Conceal blemishes
  • Replace missing teeth
  • Repair breakages
  • Replace amalgam fillings with tooth-coloured restorations
  • Gum re-contouring for gummy smiles


at Nick Sheptooha Dental